["Privacy Policy\n\nWelcome to our online platform operated by Éloquence Language Services. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our services, including private language tutoring, group classes, exam preparation, corporate training, translation, and interpretation.\n\n1. Information We Collect \nWe collect personal information that you provide directly to us when using our services, such as your name, contact details, language preferences, course enrollment details, and payment information. We may also gather information automatically about your use of our website through cookies and similar technologies to improve your experience.\n\n2. Use of Personal Data \nYour information is used solely for purposes related to providing and managing our language education and tutoring services, processing payments, communicating important information regarding your classes, and enhancing the quality of our platform and services. We do not sell or rent your personal data to third parties.\n\n3. Data Sharing and Disclosure \nWe may share your personal data with trusted third-party service providers who assist us in delivering our services, such as payment processors or scheduling software, under strict confidentiality agreements. Personal data disclosures to authorities may occur only when legally required or to protect our rights.\n\n4. Legal Basis for Processing \nOur processing of your personal data is based on your consent, the necessity to perform a contract (such as course enrollment), or compliance with legal obligations, in accordance with applicable data protection regulations including the GDPR.\n\n5. Data Retention \nWe retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.\n\n6. Your Rights \nYou have the right to access, correct, delete, or restrict the processing of your personal data. You may also object to the processing of your data and have the right to data portability. Requests relating to your personal information can be made by contacting us at our physical address.\n\n7. Security Measures \nWe implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.\n\n8. Cookies and Tracking Technologies \nOur platform uses cookies to enhance usability and analyze site traffic. You can manage cookie preferences through your web browser settings. Disabling cookies may affect the functionality of certain features on our site.\n\n9. Children's Privacy \nOur services are not directed to children under the age of 16, and we do not knowingly collect personal data from minors.\n\n10. International Transfers \nYour data may be processed within the European Economic Area (EEA). If any data transfer outside the EEA occurs, appropriate safeguards compliant with data protection laws will be applied.\n\n11. Changes to This Privacy Policy \nWe may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updated policies will be posted on this platform.\n\nContact Information \nFor any questions regarding this Privacy Policy or to exercise your data protection rights, please contact us at: \nÉloquence Language Services \n27 Rue des Écoles, 3rd Floor \n69007 Lyon, Auvergne-Rhône-Alpes \nFrance\n\nThank you for trusting our online platform with your language education needs. Your privacy is important to us.", 0.0011760000000000002, 'gpt-4.1-mini']